Every StreamX subscription is covered by a 7-day money-back guarantee. If you are not satisfied for any reason, message us on WhatsApp within 7 days of your purchase and we will refund you in full — no questions asked.
After the guarantee period, subscriptions are non-refundable. If you experience a technical problem, contact support first — most issues (buffering, login, setup) are resolved within minutes, and we will credit your account for any proven downtime on our side.
Please contact us before opening a payment dispute — we resolve refund requests faster than any chargeback process, and unjustified chargebacks lead to permanent account suspension.
Free trials are, of course, free — nothing to refund. If the trial convinces you, your paid plan starts fresh with its own 7-day guarantee.
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